zingzone
My wife needed to return a pair of shoes to Zappos, the on-line shoe retailer known for its customer service. A return label was surprisingly not included with the order, so she emailed Zappos and asked for one. Here’s
Here’s a little history lesson that has plenty of present-day applications. President James Garfield was shot in 1881 but held on for 80 days before dying. During those days, Americans kept hoping Garfield would somehow survive, because few folks